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FAQ's

What is your shipping policy?

  • Please allow 3-5 business days for us to process your order.
  • All Apparel & Accessories have a flat rate shipping price of $5.00.
  • All Home goods products have a flat rate shipping price of $10.00.

What is your return policy?

We have an **All Sales Final policy.

Contact us immediately if the item is defective, arrived damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you!

Can you explain more on the fit information?

We have sizing listed out generally for every product. This is to allow for different body types to have the product hemmed. Please reach out with any sizing questions lottiem.shop@gmail.com

As always, we recommend having styles tailored to fit YOUR exact body.